"The whole aim of practical politics is to keep the populace alarmed (and hence clamorous to be led to safety) by menacing it with an endless series of hobgoblins, all of them imaginary." ~ H.L. Mencken
75 Percent of Tech Support Calls Are About DRM Issues
"Says Europe 's biggest music download site. ""Deutsche Telekom's Musicload, one of the largest online music stores in Europe , has come out strongly against DRM on account of its effects on the marketplace and its customers, according to German-language Heise Online. Musicload said in a letter distributed last week that customers are having consistent problems with DRM, so much so that 3 out of 4 customer service calls are ultimately the result of the frustrations that come with DRM. In a business where the major music labels expect to be paid well for their source material, the costs of supporting DRM are borne entirely by the music retailers. If the labels' love affair with DRM is hurting the companies trying to make a go at selling music online, something is horribly wrong."""
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